Privacy Policy
Altamira Medica AG (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we handle personal data when you visit altamiramedica.com. We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
Data Controller
Altamira Medica AG
Peter Merian-Strasse 90
4052 Basel, Switzerland
QA@altamiramedica.com
What data we collect
When you visit this website, our hosting provider automatically processes basic technical data such as your IP address, browser type, operating system, the page you visited, and the date and time of your visit. This is necessary to operate the website securely and is stored only for as long as required for technical functioning and security.
When you contact us by email, we receive the personal data you provide in your message (typically your name, email address, and the content of your communication). We process this data solely to respond to your enquiry.
This website does not use analytics services, advertising networks, or third-party tracking technologies. We do not profile visitors or build behavioural records of website use. Functional cookies (for cookie consent and language preference) and security logging of failed administrator login attempts may be processed as necessary for the operation and security of the website.
Cookies
This website uses only functional cookies that are technically necessary for the site to operate, including the cookie that records your cookie banner preferences. You can review and manage your cookie preferences at any time via the cookie banner. For full details, see our Cookie Policy.
Recipients and processors
We use the following service providers to operate this website:
Hosting: cyon AG, Basel, Switzerland (servers located in Switzerland). Email: Microsoft 365 (Microsoft Corporation, with EU data residency). Cookie consent management: Complianz B.V., the Netherlands.
These providers process data on our behalf under appropriate data processing agreements. We do not sell or otherwise share your personal data with third parties for commercial purposes.
International data transfers
Where personal data is transferred outside Switzerland or the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission and recognised by the Swiss Federal Data Protection and Information Commissioner (FDPIC).
Retention
We retain personal data only for as long as necessary for the purposes set out above or as required by applicable law. Email correspondence is retained for the duration of the business relationship and any subsequent legal retention obligations.
Your rights
Under Swiss and EU data protection law, you have the right to:
– request access to the personal data we hold about you
– request correction of inaccurate data
– request deletion of your personal data
– object to or restrict our processing of your data
– receive your data in a structured, commonly used format (data portability)
– withdraw any consent you have given
To exercise these rights, please contact us at QA@altamiramedica.com. We will respond as soon as reasonably possible and within the timeframes required by applicable law.
You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, if you are in the EU, with your local data protection authority.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version is always available on this page. Material changes will be communicated by appropriate means.
Last updated: 19 May 2026